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Privacy Policy

Last updated: August 13, 2025

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1. IntroductionOne Outdoors ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle and protect your personal data when you use our booking services, purchase our products, make donations, visit our website (oneoutdoors.org), or utilize any of our services, including SMS communications. By using our services, you agree to the terms of this policy.2. Information We CollectWe may collect, store, and use the following categories of personal information about you:

  • Personal Contact Details: Name, title, addresses, telephone numbers, and email addresses.
  • Booking Details: Dates, locations, and other information related to your bookings.
  • Payment and Transaction Details: Payment card information, billing address, and purchase history.
  • Donation Information: Amount, frequency, and method of donation.
  • Communication Preferences: If you opt in to receive SMS or email communications, we collect your preferences and consent details to comply with messaging regulations.
  • Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access our website.

3. How We Use Your Personal Data

We use your personal data solely for direct communication with you and to provide, manage, and improve our services. Specifically, we use your data to:

  • Manage and fulfill your bookings.
  • Process and deliver your orders, including managing payments and collecting or recovering money owed to us.
  • Process and efficiently handle your donations and maintain records for tax and accounting purposes.
  • Send you updates, promotions, or information about One Outdoors events, products, or services via email or SMS, but only if you have explicitly opted in to receive such communications.
  • Respond to your inquiries or customer service requests.
  • Analyze website usage to improve our services and user experience.
  • Comply with legal obligations, including A2P messaging regulations, such as maintaining records of your consent for SMS communications.
  • Enforce our terms and conditions and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

4. Disclosures of Your Personal Data

We do not sell, trade, or share your personal data with third parties for marketing or other purposes. Your data may be disclosed only in the following limited circumstances:

  • Service Providers: We may engage trusted service providers (e.g., SMS messaging platforms, payment processors, or website hosting services) to process your data on our behalf. These providers are contractually obligated to protect your data, use it only for the purposes we specify, and comply with applicable privacy laws and A2P regulations.
  • Legal Compliance: To a competent law enforcement body, regulatory agency, court, or other party where disclosure is necessary (i) as required by law or regulation, (ii) to exercise, establish, or defend our legal rights, or (iii) to protect your vital interests or those of others.
  • Business Transfers: In the event we sell, transfer, or merge parts of our business or assets, your data may be transferred as part of the transaction. We will notify you and provide options regarding your data in such cases.

5. A2P Messaging Compliance

For SMS communications, we comply with A2P messaging regulations set by the CTIA and mobile carriers. If you opt in to receive SMS messages, we:

  • Obtain your explicit consent before sending messages, such as when you provide your phone number and agree to receive communications.
  • Clearly identify One Outdoors as the sender in all SMS messages.
  • Provide clear instructions to opt out of SMS messages at any time by replying “STOP” or following other provided opt-out methods. We honor opt-out requests promptly.
  • Send messages only for purposes you have consented to, such as updates, promotions, or event notifications.
  • Inform you that standard messaging and data rates may apply, as determined by your mobile carrier.
  • Maintain records of your consent and opt-out preferences to ensure compliance.

6. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For example, donation records are retained as required by tax and accounting laws, and SMS consent records are maintained to comply with A2P regulations.

8. Your Legal Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data in certain circumstances.
  • Opt-Out: Opt out of email or SMS communications at any time by following the unsubscribe instructions in our messages or contacting us. For SMS, reply “STOP” to any message. To exercise these rights, contact us using the details in Section 11.

9. Cookies

Our website uses cookies to distinguish you from other users, enhance your browsing experience, and improve our site. You can manage cookie preferences through your browser settings.10. Third-Party LinksOur website may include links to third-party websites, plug-ins, or applications. We do not control these third-party sites and are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

11. Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. We will notify you of significant changes via email, SMS (if applicable), or a prominent notice on our website. Please check back frequently for updates.

12. How to Contact Us

If you have questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us at:

  • Email: info@oneoutdoors.org
  • Phone: 425-484-3364

13. Complaints

If you are not satisfied with our response or believe we are processing your personal data unlawfully, you may complain to the data protection regulatory authority in your country.

14. Processing Donations

When you make a donation, we collect necessary personal information to process it. We store donation information as required by law for tax and accounting purposes.

15. Processing Bookings and Sales

When you book a trip or purchase products through our website, we collect necessary information to complete the transaction, such as your name, contact information, payment information, and order details. You may choose to store this information in your account for future orders.

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